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F.A.Q.

F.A.Q.

FAQ 

Q: What is Paytender? 

A: Paytender is a digital payment system to make purchases for cannabis deliveries directly  from your phone by using your bank account or Paytender digital wallet. 

Q: How does Paytender work? 

A: Paytender works like other major digital wallet apps such as Venmo, PayPal, and Apple  Pay. Make purchases using your bank account or load money into your Paytender digital  wallet. 

Q: How do I sign up? 

A: Creating a Paytender account is quick and easy. Sign up using the QR code on our  website or create an account at Paytender.com. You’ll need to provide your name, phone  number, and email to create an account. Link your bank account and you’re all set! 

Q: How much does Paytender cost? 

A: There is no cost to you! Paytender is free for customers to use.  

Q: How does PayAhead work? 

A: Select PayAhead at checkout and Doja Fields will send you a link via text message to  login to your Paytender account and pay ahead of your scheduled delivery.  

Q: I tried paying with Paytender and it didn’t work. What should I do? 

A: Make sure you have sufficient funds in your bank account. A good rule of thumb is to  have at least 2x the total amount in your cart available in your bank account. Still having  problems? Contact Paytender Customer Support at (800) 687-1557.